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Showing posts with label target solutions. Show all posts
Showing posts with label target solutions. Show all posts

Beginners [Unofficial] Guide to Using Target Solutions for Fire Inspections


Several years ago our department was seeking to transition from paper files and inspections to an all digital solution.  I presented several software options, but in the end, I was told that we already pay for Target Solutions, can we make that work for inspections?  I did not know the answer to that question, as I had assumed that Target Solutions was only a training software program, however, as I began to search through and experiment with its other features, I quickly realized that it was a good fire inspection solution.

The key to making this work for your department is in the proper utilization of the ‘Activities Builder’ feature of the program. Knowing how to use the ‘Activities Builder’ can provide a viable solution for digital, cloud-based fire inspection activities.  The below guide will walk you through how to set-up a custom inspection checklist that may fit your departments needs.


If you have not done so already, you will need to create a ‘category’ for your inspection activities. On the right side of the screen in the highlighted area labeled ‘Categories’, select ‘Add New’.  Insert category name, and select ‘submit’ to save.


  • Select ‘Create New Activity’  (green button in the top right hand corner of the screen).
    • Select ‘Category
    • Insert ‘Name’ and brief ‘Description’ of the form
    • Select or deselect desired ‘Options’.
      • Typically for inspection forms you will want to ‘Allow Self-Assign’ as this permits all users to select and complete the inspection form
      • You may also want to ‘Require validation upon completion’ this will allow an administrator to review the report and reject or request changes.
    • Select desired ‘Privacy’ options - these pertain to who can access and change the inspection form
    • Add ‘Tags’ as necessary (your Target Solutions representative can assist with this)
    • Certificate’ is not normally required for an inspection document - this is primarily for custom activity training classes.
    • Select ‘Save


The next screen that appears will be the start of your form. The title of the form (that was given to it in the step above) will be in the top title bar. The description will be in a text box below that. The next step in building your inspection form is to add various components. Components that may be used are located in the right sidebar. These can be added by simply clicking on the title and completing the information as prompted.  For inspection forms we will only need to utilize a few of these components. You will notice that each of these components will have a checkbox labeled ‘User response required’. If this is checked it will prevent the form from being submitted until that component has been completed. It is advisable to select this option for inspection activities, as this can serve as a reminder to the inspector of items that need to be addressed.

  • Select ‘Date Complete
    • Select desired options in the pop-up box, then click ‘Submit’
  • Select ‘Units Involved’ - This is a good selection to identify the units or individuals conducting the inspection. In the question box you could enter, ‘Personnel conducting inspection’.
  • Select ‘Location’ - this is where the property address or identification can be entered.
  • Select ‘Request File’ - this allows inspection pictures or other documentation to be uploaded and attached to this specific report.

Next we will need to add some ‘Free Form Components’. The ‘Question’ component will be utilized most frequently.

  • Select ‘Question’ - 
    • Enter a brief description or instruction on the item to be inspected
    • Select ‘User response required’ (recommended for most items), if desired
    • Select ‘Answer’ - there are five options, the most common three that you will use are described below:
      • Text - allows user to enter small amount of information, anything that can be typed from the keyboard.
      • Long text - the best option for items that may require a longer explanation, or narrative material. I usually end my forms with the long text box so the inspector can provide a full narrative of any issues or deficiencies.
      • Multiple choice - this allows for the more efficient information entry of a drop down selection box.  This is perfect for limited response items (such as, pass/fail, open/closed, etc.) or to create checklist items. To create a checklist of items, select the box labeled ‘Allow multiple selections’
    • Select ‘Submit’ to save
  • Repeat this process as necessary to account for all required inspection items.

The form auto-saves as it is being created. When you are done, you should click the eyeball icon (top right corner) to preview the form. Make changes as needed.

The great thing about using Target Solutions for fire inspections is that it is fully customizable, provides data output in a variety of outputs (.xml, .pdf, etc.), and since it is cloud-based, is instantly accessible from anywhere. Although, there are other software programs available specifically for fire inspections, for departments currently using Target Solutions for training, this can be an added value received from the program.


How to Prepare for Your AOI Audit


For organizations working with government aircraft under the control of the DCMA, Defense Contract Management Agency, they are subject to an annual Airport Operations Inspection (AOI) audit. This inspection most closely resembles the FAA, Part 139 inspection process that takes place at indexed airports.

For fire departments this audit will address the following critical areas:

  1. ARFF services
  2. Mishap plan/procedures
  3. Facilities


Traditionally, the documentation of these components have been maintained by using paper and a series of many 3-ring binders. With today’s modern technology, this information can be recorded and stored electronically.  Though, there may be other programs available we have found TargetSolutions software to be the most practical for this application.

TargetSolutions* is primarily a web-based training platform for public safety professions.  However, its customizable interface and ‘activities builder’ functionality allow it to be utilized for numerous applications.  

All of the required personnel training can be completed and documented within TargetSolutions. All certifications and credentials are input into the software, and notifications are sent when these are due to expire. We are also able to utilize the platform for all required inspections and checks.

Daily inspections:
  • Radio/communication checks
  • SCBA/air pack checks
  • Truck checks

Weekly inspections:
  • Fire pump run
  • Fire protection systems
  • Rescue tool exercise/inspection/maintenance

Monthly inspections:
  • Building/facility inspections
  • Valve exercise/inspections
  • Fire extinguisher inspections
  • PPE/turnout gear inspections

Annual inspections:
  • Fire doors
  • Ladder testing
  • Hose testing
  • Hydrant inspection/flow testing
  • Fire station safety assessment (NFPA 1500)


The primary benefit of the TargetSolutions platform is in its ease of use, and the reports that can be generated.  A report can be generated for all items (activities, credentials, training, inspections, etc.). This report is output in an organized, easy-to-read, excel spreadsheet. This clearly presented, and searchable, information format is preferred by the audit team.  They can easily digest the information, it can be accessed from one location (anywhere, at any time), and prevents the mad dash of looking for various binders and ensuring that none of the years worth of pages is missing.

The ‘File Center’ allows the user to upload files that can be accessed from any computer (with proper permissions). In preparation for the audit, and annual report is generated for all inspection components.  These excel files are then uploaded into a created ‘Audit Reports’ folder. Whenever the audit team arrives for their inspection, these files can be accessed and presented by any supervisor.

If you currently use TargetSolutions and are interested in any of the templates that we utilize, they can be requested from thecodecoach@gmail.com.

Do you use a different system? Different software? What’s working for you?  

*not a paid promotion